Latest update: April 21, 2021


The Ville de Sainte-Anne-de-Bellevue is still closely monitoring the evolution of the situation with the various government stakeholders and relies on their recommendations to put in place the necessary measures to protect the population.


COVID-19 Vaccination

Vaccination is gradually being extended to everyone aged 18 to 59 years old. See the schedule to plan your appointment!

This is the news that many have been waiting for! The Government of Québec has announced that COVID-19 vaccination is being extended to the general public. Access to the vaccination program for everyone aged 18 to 59 years old will progress in stages over the next 15 days. Please check the vaccination schedule for the general public to know when to make your appointment! 

Visit the IUHSSC West-Island website for more details.

You can also find more information on the vaccine or make your appointment on the Quebec government website, or by calling 514-644-4545.

Free vaccination available to all

Vaccination will take place in several phases, beginning with those individuals who are most at risk, as determined by the government.    

We encourage you to check the West Island IUHSSC's website regularly for updated information. Information will also be made available on their Facebook page.


Level 2 - Early Warning (Yellow Zone)

The Montreal region is now at level 2 - early warning (yellow zone) according to the alert levels map of the Direction générale de la Santé publique du Québec.


City Hall Services: No Need for Appointment Anymore!

The reception desk is open to the public and now without appointment! Opening hours for visitors are from 8 am to 12 pm, Monday to Friday, and from 12:45 pm to 4:30 pm, Monday to Thursday.
Assistance by phone or email is available from 12:45 pm to 4:30 pm, Monday to Thursday. 

If you plan on visiting the reception to make a payment or for any other reason, you must first contact the receptionist by phone at 514-457-5500 or by email at, in order to schedule an appointment.

Only one person at a time will be allowed inside the reception. All visitors must wear a mask and disinfect their hands at the entrance.


All other city hall services will remain operational.

Many employees are working from home, but all will be reachable at the usual coordinates.

To know the best way to reach a particular service, we invite you to contact 514-457-5500. The receptionist will be able to redirect you to the person who can answer your request.


The Centre Harpell is closed to the public.


Permit applications

Procedure during COVID-19

Given the preventive measures related to COVID-19, electronic mode is preferred for all permit applications.

Permit application forms are available in the Permits and Forms section.

Please send your completed application by email to

A response will be returned to the applicant within 48 hours, confirming whether the file is complete, the processing time and the fees related to the request.

When the permit is issued, the receptionist will contact the applicants to inform them of the following procedures.

Meetings with a case manager are possible by appointment only. However, meetings by virtual means will be privileged. 

If, however, the applicant is unable to submit a request electronicaly, please contact 514-457-5500.

If an in-person meeting is required, strict sanitary measures will be applied:

1- Only one person will be admitted;

2- Mandatory hand washing;

3- Wearing a mask is compulsory for the duration of the meeting;

4- Physical distance of 2 meters to be respected.


Payments (Taxes, statement of offence, permits, etc.)

We encourage citizens to make tax payments by direct deposit through their banking institution.

Payments by credit card are preferred and are made by phone or in person, by appointment only.
Please call 514-457-5500 to make an appointment.


Municipal Council Meetings and Public meetings

A ministerial decree concerning the order of measures to protect the health of the population in the situation of the COVID-19 pandemic requires that all public meetings and meetings of the municipal council be held without the presence of the public, until further notice.

Therefore, council meetings will take place by technological means, that is, by videoconference. Questions can be sent in advance to and the detailed minutes of the meeting will be posted online after each meeting. All details will be communicated before the Council meeting.

This rule also applies to information sessions or public consultations. In the event that this decree is still in force when such a session is necessary, we will inform citizens of the procedure.

We thank you for your understanding.


SPVM and Municipal Patrol

The SPVM has the mandate to closely monitor public places and stores to ensure that the guidelines related to governmental preventive measures are respected.

At the Council Meeting of May 11th, the Municipal Council adopted a resolution requesting to the Agglomeration of Montreal and the SPVM that the citizens of Sainte-Anne-de-Bellevue be provided with an equal level of public security service to that received by the citizens of the City of Montreal and its boroughs. Read the Press Release and the resolution.

To report a non-urgent situation to SPVM: You can now go to the SPVM website to complete a report. Once completed and submitted, this online report will be processed according to emergency priorities. You can also contact the Poste de quartier 1 at 514-280-0101.

For all emergencies (ambulance, police, firefighter), please dial 911.


Please note that the municipal patrol does not have the authority to enforce social distancing measures, but only municipal by-laws.

To contact the municipal patrol, dial 514 457-1001.


Public Works Service

Taking into account the various possible repercussions of the pandemic on our services, we have redesigned our teams to ensure that we are able to continue our services effectively in the event of an unforeseen situation.

This new working method could, however, have repercussions on the speed of our services. We thank you for your understanding and cooperation. 

For any request, we invite you to complete the online form or to use the app Voilà! Signalements. You may also contact 514-457-5500.


Waste Collection

Regular waste collection continues on the usual schedule. Collection of large pieces or bulk materials is also as usual. See the collection schedule

Hazardous Waste
The ecocentres are also open. To find the closest ecocentre and opening hours, visit or contact 311.

Do not throw your cleaning wipes in the toilet
Whether to disinfect surfaces, clean your hands or to replace toilet paper, note that despite what the packaging indicates, no wipe is disposable in the toilet. These wipes block the mechanisms of wastewater treatment plants and cause problems. Read more


Parks and sports playgrounds

All parks will remain open. However, it is important to respect the physical distance of 2 meters and all preventive measures.


Events, activities and hall rentals

Leisure activities
To know which activities are offered, visit the "Activities and Events" section of the "Recreation" tab on our website. 

The city assesses the situation for each event, according to the context and the recommendations in place during the planned event.

Hall Rentals
Hall rental is suspended until further notice.



Information on COVID-19 and preventive measures

Citizens who have questions about the COVID-19 are invited to consult official sources of information:

West Island IUHSSC
(10 a.m. to 6 p.m., 7/7) For questions concerning the care offered in the IUHSSC facilities during the pandemic period or to be redirected to other services or resources in the area (conserning COVID-19, other medical care, psychological support, etc.)

Government of Quebec
Information line (Monday to Friday 8 a.m. to 6 p.m.): 1 877-644 4545

Regional Public Health Department:

Government of Canada
Government of Canada Information Line on COVID-19: 1 833 784 4397


If you think you have symptoms resembling those of the coronavirus, that is to say, cough, fever, breathing difficulties or sudden loss of sense of smell and taste without nasal congestion, contact 1-877-644-4545 before consulting a doctor or visiting the emergency room.

A self-assessment tool is available on the web site of the Gouvernement du Québec.

To find a Testing Centre in the region, visit the West Island IUHSSC's website or the website of the Gouvernement du Québec

People most at risk of complications are those:

  • with a weak immune system;
  • with a chronic disease such as heart, lung and kidney disease;
  • age 70 and older.


We also remind you of the recommended preventive hygiene measures:

  • Wash your hands often with warm running water and soap for at least 20 seconds.
  • Use an alcohol-based disinfectant if you do not have access to soap and water.
  • When you cough or sneeze, cover your mouth and nose with your arm to reduce the spread of germs. If you use a tissue, throw it away as soon as possible and wash your hands afterwards.
  • Avoid direct contact for greetings, such as handshakes and hugs.
  • Keep a distance of at least 2 meters (6 feet) between you and other people.
  • Wear a mask when impossible to respect a distance of 2 meters (6 feet) and in all indoor public places.



Public Transit

Some frequencies on EXO trains and buses, as well as STM buses have been reduced .

EXO and the STM have implemented additional cleaning measures and invite people to follow the recommended health guidelines.

Visit the EXO and STM websites for more information.


Available Help and Support Resources

The government is facilitating access to the Employment Insurance program from September 27, 2020 to September 26, 2021, for workers who had an insurable employment.

Learn more on the Employment Insurance

You can call 514-630-2123, 7 days a week from 10 am to 6 pm.  

This line is staffed by professionals from our MWI IUHSSC and is intended both to answer questions regarding the health care and social services available and to answer all questions about the coronavirus. This number does not replace the government phone line (1-877-644-4545) for information on COVID-19.

You can also visit our website for a wide range of useful information (, or you can send an email to the following

211 is an information and social referral service, which allows anyone with social needs (i.e. help for people suffering from anxiety or mental disorders, access to legal aid or any other need for care or support) to find free or low-cost services. 

The service is free, confidential and anonymous. It is available from 8 a.m. to 6 p.m., 7 days a week, 365 days a year, including holidays.

Also visit, which lists more than 5,000 public, parapublic and community social organizations located in the Greater Montreal area, whose mission is to directly help citizens grappling with different difficult life situations.


The Canadian Red Cross offers support and comfort to repatriated Canadians who are quarantined for a period of 14 days. Among the services offered, the Red Cross is providing information, meal delivery, safety and well-being support, wellness checks and referrals for mental health needs.

To have access to these services, call 1 800-863-6582.

Developed by the gouvernement du Québec, this guide is designed to enable Quebecers to make the best possible decisions to protect their health and the health of their loved ones during the COVID-19 pandemic.

Consult the guide, or visit for more information on COVID-19.

The Ministère de l'Éducation launched the website in order to offer parents and children many ideas for activities adapted to the educational level of each child, from preschool to high school.

You will find thousands of resources to learn, create, have fun and move, just like at school.

Caregiver Support is a free and confidential phone consultation, information and referral service for the caregivers of older adults, as well as friends and family, practitioners and health care professionals.

This toll-free number is available Monday to Sunday from 8 a.m. to 8 p.m.

Professional bilingual counsellors are available: By phone: 1 855 852-7784 / By email:

In addition, caregivers can find useful information on the website, which lists the organizations involved in supporting caregivers and organized activities.

Finally, the Caregiver Newsletter offers many practical tips for caregivers.

If you are a private or social economy enterprise, a self-employed worker or a NPO, there are several assistance measures implemented by the Agglomeration of Montreal, the Government of Quebec, the Government of Canada as well as various partners.

Among others, the Emergency Assistance Program for Small and Medium-sized Businesses of the Gouvernement du Québec, managed by PME MTL for the Montreal area, offers assistance in the form of loans up to a maximum of $ 50,000, at an interest rate of 3%. 

Learn more