COVID-19

Latest update: March 30, 2020

 

Further to the latest announcements from the Government of Quebec and the Quebec Public Health Department regarding the coronavirus COVID-19, the City of Sainte-Anne-de-Bellevue wishes to assure its population that it is closely monitoring the evolution of the situation with the various government stakeholders.

Taking into account all the information and recommendations, specific measures are being implemented for the coming weeks.

 

Montréal Agglomeration Declares State of Emergency

On Friday, March 27, 2020, the urban agglomeration of Montréal declared the state of emergency, in effect until April 3, as requested by the national director of public health of Québec. The local state of emergency grants exceptional powers to the urban agglomeration, enabling it to mobilize the necessary resources and workforce and conveys the latitude required to respond efficiently to ensure the wellbeing of its population.

 

City Essential and Non-essential Services

The gouvernement du Québec has ordered the closing of all non-essential stores and services as of Wednesday, March 25th at 00:01 until April 13rd, 2020.

Following this announcement, municipal organizations must determine which essential resources must be maintained in order to be able to provide priority services to citizens. To this end, the services deemed essential by the Ville de Sainte-Anne-de-Bellevue are:

- Public works
- Municipal patrol (public security)
- Administrative services (General management, communication, reception, treasury, taxation, registry and IT support)

Non-essential services are:
- Recreation service;
- Library
- Engineering
- Urbanism, permits and inspections

Please note that all administrative and non-essential services are currently operational at City Hall or by telework during regular office hours, Monday to Thursday, from 8 a.m. to 4:30 p.m (Closed on Friday).

For more information on the business sectors that have been deemed essential by the Government of Quebec, see the official list of priority services and activities.

 

City Hall

City Hall is now closed until further notice.

To contact the reception, please call 514-457-5500 or write to us at info@sadb.qc.ca


Note that most of City Hall employees will be teleworking.
To reach an employee, you may contact them using their usual phone number or email address, if you have them. If not, please contact the reception.
Also note that no face-to-face meeting will take place until further notice.

 

To apply for a permit, please contact 514 457-5500 or info@sadb.qc.ca to inform us of your need. An inspector will contact you within 48 hours to tell you the steps to follow.

To make a payment (other than a ticket), you can deposit a check addressed to Ville de Sainte-Anne-de-Bellevue in the mailbox in front of City Hall. This mailbox will be checked regularly.

To pay for a statement of offense, please use the Online Judicial Services of the municipal court of Montréal.

 

OTHER MUNICIPAL BUILDINGS:
The library, the Centre Harpell and the park chalets are closed at all times. All activities that were to take place in any of these buildings are canceled.

 

 

Public Works Service

Public Works employees are on standby.
To communicate with the Public Works department, please use one of these means, in order of priority:

1. VOILÀ app on your mobile devices
2. Online request system
3. 514-457-5500: Monday to Thursday, 8 a.m. to 4:30 p.m.
4. 514-457-1001: outside office hours

 

24 hour Municipal Patrol

In order to ensure the safety of our residents and avoid prohibited gatherings, the municipal patrol will now be on duty 24 hours a day.

To contact the municipal patrol, call 514 457-1001.

For all emergencies (ambulance, police, firefighter), please dial 911.

 

Second tax payment postponed

The City Council made the decision to postpone the 2nd tax instalment, initially due on May 21st.

The new due date will be communicated to you soon.

 

Temporary Car Shelters - Extended Deadline

Under the current circumstances, please note that temporary car shelters, which were initially authorized until April 15, are now tolerated until May 15, inclusively.

 

Parking

Parking regulations remain in effect, but will not be applied until April 13, 2020, that is, we will not issue a statement of offense until that date.

HOWEVER, note that we will issue tickets or proceed to towing for any parked vehicle that:

  • does not respect the road safety code;
  • does not respect the municipal regulations stating that parking is prohibited at this location;
  • is dangerously parked;
  • does not respect the overnight non-parking notice still in effect until March 31st (if applicable).

To find out if winter overnight parking is permitted (until March 31st), consult the Info-Snow page. The information is updated daily at 4 p.m.

 

Parks and Promenade du canal closed

Following the Quebec government's decision to ban all indoor and outdoor gatherings, the Ville de Sainte-Anne-de-Bellevue announces the closure of the parks, modules and play areas as well as the Promenade du canal. The closure is in effect for an indefinite period.

Parks Canada has also announced that all of its facilities, including the Sainte-Anne-de-Bellevue Canal National Historic Site, will remain closed until further notice.

The SPVM will closely monitor parks, the Promenade du canal, public places and businesses to ensure that the prevention measures imposed by the gouvernement du Quebec are respected. It is also authorized to issue tickets if necessary.

 

Registrations, events, activities and hall rentals

The holding of events planned in the coming months will depend on the development of the situation and the measures announced by the governments. We continue to analyze the situation for each event and activity and will keep you informed.

Next events postponed or canceled:

  • Registration for day camps - POSTPONED - date to come
  • Registration for the Babysitting Course - POSTPONED - date to come
  • Easter at the Library - CANCELED
  • Garage sale, May 9th - POSTPONED - date to come

In addition, hall rental is suspended until further notice.

 

Flood Waters

ARE YOU READY?

In the event that floods occur again this year, the current situation with COVID-19 could make it harder to find voluteers and obtain other help and support services.

It is therefore very IMPORTANT that you take all the necessary measures to properly prepare yourself. Consult our webpage to find out how you can prepare.

Note that Montréal is currently establishing a list of suppliers of important goods and services in the event of floods, and will ask the government of Quebec to ensure that these suppliers are among the priority services that must remain operational.

See here for the current status regarding flood waters.

 

Essential stores opened

UNIPRIX:
The Uniprix pharmacy is still open according to its regular hours. Uniprix encourages its customers to renew prescriptions online or by phone at 514-457- 5681, in order to limit the waiting time in store. The delivery service is also available.

MARCHÉ RICHELIEU:
The Marché Richelieu is also open Monday to Saturday, according to its regular hours. CLOSED ON SUNDAY.
Its delivery team has been increased and the owner invites its customers to use the delivery option for their purchases. Contact 514-457-5731.


Note that in view of the closings of certain bank branches due to measures taken in connection with COVID-19 and by prevention measures to counter the spread of the virus, payment by bank card or credit card is preferred.

 

Public Transit

Some frequencies on EXO trains and buses, as well as STM buses have been reduced .

EXO and the STM have implemented additional cleaning measures and invite people to follow the recommended health guidelines.

Visit the EXO and STM websites for more information.

 

Information on COVID-19 and preventive measures

Citizens who have questions about the COVID-19 are invited to consult official sources of information. These sites are updated regularly:


Government of Quebec
quebec.ca/coronavirus
Information line (Monday to Friday 8 a.m. to 6 p.m.): 1 877-644 4545

Regional Public Health Department:
santemontreal.qc.ca/en/public/coronavirus-covid-19/

Government of Canada
www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19
Government of Canada Information Line on COVID-19: 1 833 784 4397

 

If you think you have symptoms resembling those of the coronavirus, that is to say, cough, fever, breathing difficulties or sudden loss of sense of smell and taste without nasal congestion, contact 1-877-644-4545 before consulting.

People most at risk of complications are those:

  • with a weak immune system;
  • with a chronic disease such as heart, lung and kidney disease;
  • age 70 and older.

 

We also remind you of the recommended preventive hygiene measures:

  • Wash your hands often with warm running water and soap for at least 20 seconds.
  • Use an alcohol-based disinfectant if you do not have access to soap and water.
  • When you cough or sneeze, cover your mouth and nose with your arm to reduce the spread of germs. If you use a tissue, throw it away as soon as possible and wash your hands afterwards.
  • Avoid direct contact for greetings, such as handshakes and hugs.
  • Keep a distance of at least 2 meters between you and other people in public areas.
  • Visits to patients in hospitals or long-term care accommodation are prohibited.
 

Available Resources

A NEW WEST ISLAND IUHSSC PHONE LINE

The Montréal West Island IUHSSC has launched a new phone line for the public.

You can now call 514-630-2123, 7 days a week from 8 am to 8 pm.  

This line is staffed by professionals from our MWI IUHSSC and is intended both to answer questions regarding the health care and social services available during the pandemic and to answer all questions about the coronavirus. This number does not replace the government phone line (1-877-644-4545) for information on COVID-19.


SOCIAL AND COMMUNITY SUPPORT

The current events surrounding the Covid-19 can affect all spheres of life. Whether for people suffering from anxiety or mental disorders needing reassurance, for elderly people wondering if they can receive home support during this crisis period, or for legal aid concerning labor law or consumer law, the 2-1-1 team is there to inform and reassure.

211 is an information and social referral service, which, thanks to an easy-to-remember three-digit (2-1-1) telephone number, allows anyone with social needs to find free or low-cost services. 

The service is free, confidential and anonymous. It is available from 8 a.m. to 6 p.m., 7 days a week, 365 days a year, including holidays.

The 211 service is also a website, www.211qc.ca, which lists more than 5,000 public, parapublic and community social organizations located in the Greater Montreal area, whose mission is to directly help citizens grappling with different difficult life situations.

 

SUPPORT FOR PERSONS IN ISOLATION

The Canadian Red Cross offers support and comfort to repatriated Canadians who are quarantined for a period of 14 days. 
Among the services offered, the Red Cross is providing information, meal delivery, safety and well-being support, wellness checks and referrals for mental health needs.

To have access to these services, call 1 800-863-6582.

 

 

COVID-19 SELF-CARE GUIDE

Developed by the gouvernement du Québec, this guide is designed to enable Quebecers to make the best possible decisions to protect their health and the health of their loved ones during the COVID-19 pandemic.

Consult the guide, or visit quebec.ca/en/coronavirus for more information on COVID-19.