Status | Heavy rains on August 9, 2024
How can I protect my home from heavy rain? 
Due to climatic disturbances, episodes of intense rainfall are becoming more frequent. These exceptional downpours send huge quantities of water into the sewer system in a very short space of time, overloading the network and potentially causing backups.
To help protect your home, we've prepared a few tips and best practices that you can adopt right away.
October 17 2024 information session presentation 
On August 9, the sanitary sewer system in the North sector was put to the test by extreme weather conditions, causing considerable damage to homes and municipal infrastructure.
In this context, and in the face of growing climate challenges, the City of Sainte-Anne-de-Bellevue is determined to adopt proactive measures to strengthen the resilience of its municipal infrastructures and minimize the impact on its citizens. To this end, the city is undertaking an inspection and analysis process.
As part of this process, the City held two public information sessions on October 9 and 17, focusing on residential submersible pump connections in the North sector.
The inspections carried out as part of the process are necessary to verify the compliance of submersible pump connections and ensure that they are not connected to sanitary sewers, in accordance with municipal by-laws.
During the information sessions, residents were given all the details about the inspections, including how to book an appointment with the company in charge of the inspections, how the inspection is carried out, and the steps to be taken following the inspections.
Floods of August 9, 2024 - Public Information Session 
Sainte-Anne-de-Bellevue residents affected by record rainfall on August 9 were invited to a public information session. The purpose of the meeting was to provide an update on the situation and discuss the various avenues for future action. The meeting was followed by a question and answer period.
Since the very first hours of this crisis, City teams have been fully mobilized to support and help those affected. On the ground, the public works team has worked tirelessly to ensure the integrity of public infrastructures, clean up streets and increase the frequency of bulky goods collections to facilitate the removal of damaged goods.
In the face of these unprecedented floods, the City of Sainte-Anne-de-Bellevue would like to express its deepest solidarity with all those affected. The safety and well-being of every citizen is a priority for the city.
For further information, please contact:
Martin Bonhomme, Eng, CPA, MBA
Director General
City of Sainte-Anne-de-Bellevue
Telephone: 514 457-6834
Contact your insurance company
If you have insurance, contact them to review the damage and what can be done.
If your insurance company offers to provide you with a waste container, we ask you to accept their offer as this will help speed up our clean-up operations.
If you don't have insurance, contact cleaning companies who will guide you through the process.
Collections of damaged bulky items
We've organized three (3) special collections to help you get rid of large, damaged items. These collections will take place :
- Wednesday, August 14, 2024 starting at 7 a.m;
- Friday, August 16, 2024 starting at 7 a.m;
- Saturday, August 17, 2024 starting at 7 a.m.
In addition to the pickup scheduled for this Saturday, we'll be mobilizing 2 public works crews to meet the high demand and clear the city of damaged bulky items.
Here's what to expect this weekend:
- Friday, August 16:
- 1 truck will continue collection in the north sector.
- Saturday, August 17:
- 2 trucks will continue collection in the north sector;
- Rental of more or less 10 trucks to start collection in the south sector and continue in the north sector by our public works crews;
- Rental of 2 containers at the paddock to deal with unforeseen circumstances and case-by-case requests both on Saturday and next week by our teams.
- Monday, August 19:
- The collection of damaged bulky items will continue in the north sector by the public works team. It will begin around 7:30 a.m. Thereafter, we will review the situation according to residents' needs. Stay tuned for more information.
- Tuesday August 20:
- Finalization of the first bulky goods collection round by our public works crew.
- Wednesday, August 21:
- Second round of residential collection by our public works crew.
- Thursday, August 22 and following days (end date undetermined at present):
- Case-by-case management of bulky waste collection by our public works crew via Voilà!*
*In order to counter this demand, we will have containers on hand at the paddock.
It is important to respect the following points:
- Be sure to contact your insurance company before disposing of damaged items;
- Make sure that these items do not block sidewalks when deposited outside your home;
Due to exceptionally high demand and the large number of damaged items, the collection company will be able to make only one collection per residence.
We ask residents to be courteous to each other by taking out only those items that have been damaged by the flood. This will allow the collection company to efficiently pick up all damaged items throughout the city.
End of bulky damaged goods collection:
The last day for the collection of damaged bulky items will be November 29, 2024. This special collection was set up to help residents following the damage caused by the heavy rains of August 9, 2024.
People affected by flooding may experience unusual physical, emotional and behavioral reactions. Pay attention to your own reactions and those of your loved ones. Don't hesitate to ask for help from Info-Social, by dialing 811, option 2.
As of August 26, 2024, the Town has been informed by the Ministère de la Sécurité publique du Québec that it is now listed in the order concerning heavy rainfall on August 9.
For any questions relating to the program, please contact the Direction générale du rétablissement : Région de Québec at 418 643-2433 or elsewhere, toll-free, at 1 888 643-2433
Respect
We would like to remind everyone that violence, whether physical or verbal, towards members of our staff is absolutely unacceptable!
We understand that the current situation is difficult for everyone, and our team is here to support you to the best of its ability. We appreciate your cooperation and respect as we work together to overcome this delicate period.
Chalet Peter-Williamson
The Peter-Williamson chalet was damaged by the storm that hit over the weekend.
The second floor of the chalet is now open and can be used by residents. The floor below is still being repaired and should be operational shortly.
Submit a request online
Due to the exceptionally high number of flood-related requests, response times may be longer than usual.
Our team is actively working to respond to all residents and their questions.
To submit a request online, please use the Voilà! platform.
Additional information
For immediate assistance or an emergency, call the municipal patrol at 514-457-1001 or dial 911.
Organisation de sécurité civile et de continuité des affaires de l’agglomération de Montréal (OSCCAAM)
PROGRAMME GÉNÉRAL D’ASSISTANCE FINANCIÈRE LORS DE SINISTRES – FLOODS
Owners and tenants of a principal residence
Businesses and rental building owners
